Managing knowledge (and communication) for the family reunion…

Click to play this Smilebox slideshow: Family Reunion Fife Lake
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Little did I know that my KM skills would prove useful for planning a family reunion. But alas… I have been working on bringing people, processes and technology together… getting the right information to the right people at the right time.

One such resource has been Smilebox. (See my creation above.) It’s a great little program for sharing information by way of photos and text. Likewise, my mother and I honed our humorous writing skills by composing a tongue-in-cheek communique for the “family.”

Trying to figure out the logistics (processes) for getting everyone where they need to be when they are supposed to be there… and feeding/entertaining them all… has been a lesson in the organization of information.

Stay tuned… And live vicariously. I guarantee you some good laughs!

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Just how do we find information in this day and age?

In focusing on information users, I found two articles that suggest that the Internet is quickly becoming our preferred source of information. The Pew Internet & American Life Project released findings in December, 2007, and comScore, a global leader in measuring the digital world, released a report in January, 2008. Both substantiate Brenda Dervin’s 1976 findings, which indicated that the actual behavior of people demonstrates that most use formal information sources rarely, and often use family and friends. Obviously, the advent of the Internet–and even more so social networking–makes this type information-seeking behavior easier and more widespread.

On yet another note, I found an interesting link to John Batelle’s slide presentation about publishing in Web 2.0 on a blog by  David Rothman. Enjoy!

thanks Stewart Brower…

More on Web. 2.0

OU-Tulsa is so very fortunate to have Stewart Brower, MLIS, AHIP, as the enthusiastic and charming leader (more than a director) of our library. He has graciously agreed to post his RSS (Web 2.0) slide presentation on his “Professional Notes” blog. This serves as a good review of Web 2.0 for those of us preparing for tomorrow’s comps.

2.0

We’re studying web 2.0 today, as the countdown to comps continues. David Gurteen has cleverly explained the 2.0 phenomenon in a powerpoint and chart comparing “World 1.0 and 2.0”. Today an area of focus for comps studies is Web 2.0. Following is a summary of information offered by the ACRL

What about Web 2.0?

Microcontent, i.e. individual chunks of content, users can link to, pullout, unbundle, & repackage in a variety of creative forms; not pages or stories, but posts, photos, videos, tags and pod casts.

As a platform, i.e. using lightweight programming languages, running applications without downloading programs, and saving files on the web.

Radical openness, i.e. using a variety of applications which allow users to easily collaborate and share data across products and services.

User focused, i.e. most visible content is created by users from Amazon reviews to blog posts to LinkedIn pages and most applications are released in “beta” so user feedback shapes the way the applications develop.

Flattened hierarchy, i.e. resulting organization is dynamic and can be difficult with entry points that are hard to identify.

 

Implications of Web 2.0:

Libraries are using blogs, wikis and social tools to deliver dynamic and new services;

Web 2.0 allows users to interact with libraries and information in exciting ways;

Web 2.0 affects the way librarians help patrons find, manage, evaluate and use info tools and sources;

It is tempting to focus on limitations of Web 2.0;

Knowledge professionals should recognize tools are easy to find, easy to use and too useful for users for librarians not to recognize.

 

Information literate users:

Users must determine how much info needed, i.e. berry picking of info for learning and research, and complex non-hierarchical system;

Users must recognize the challenges of organization, i.e. how search engines work, how info is retrieved on the web, folksonomies, user-created metadata;

Users must be able to validate authority and evaluate a site without traditional editorial control;

Users must be able to keep their identities private while still contributing, i.e. teach awareness;

In Web 2.0, determining ownership is difficult and understanding of copyright is needed, i.e. easy for users to loose track of where they got the info and plagiarize