Although these are targeted at LIS professionals, KMers would be wise to adhere to these, as well. ALA Core Values:
Access: All information resources that are provided directly or indirectly by the library, regardless of technology, format, or methods of delivery, should be readily, equally, and equitably accessible to all library users.
Confidentiality: Library’s responsiblilty to keep user’s personally identifiable information confidential.
Democracy: A democracy presupposes an informed citizenry. The First Amendment mandates the right of all persons to free expression, and the corollary right to receive the constitutionally protected expression of others. The publicly supported library provides free and equal access to information for all people of the community the library serves.
Diversity: We value our nation’s diversity and strive to reflect that diversity by providing a full spectrum of resources and services to the communities we serve.
Education and lifelong learning: ALA promotes the creation, maintenance, and enhancement of a learning society, encouraging its members to work with educators, government officials, and organizations in coalitions to initiate and support comprehensive efforts to ensure that school, public, academic, and special libraries in every community cooperate to provide lifelong learning services to all.
Intellectual Freedom is the right of every individual to both seek and receive information from all points of view without restriction. It provides for free access to all expressions of ideas through which any and all sides of a question, cause or movement may be explored. Intellectual freedom encompasses the freedom to hold, receive and disseminate ideas.
Preservation: The Association supports the preservation of information published in all media and formats. The association affirms that the preservation of information resources is central to libraries and librarianship.
Professionalism: The American Library Association supports the provision of library services by professionally qualified personnel who have been educated in graduate programs within institutions of higher education. It is of vital importance that there be professional education available to meet the social needs and goals of library services.
Public Good: ALA reaffirms the following fundamental values of libraries in the context of discussing outsourcing and privatization of library services. These values include that libraries are an essential public good and are fundamental institutions in democratic societies.
Service: We provide the highest level of service to all library users …We strive for excellence in the profession by maintaining and enhancing our own knowledge and skills, by encouraging the professional development of co-workers, and by fostering the aspirations of potential members of the profession.
Social Responsibility: ALA recognizes its broad social responsibilities. The broad social responsibilities of the American Library Association are defined in terms of the contribution that librarianship can make in ameliorating or solving the critical problems of society; support for efforts to help inform and educate the people of the United States on these problems and to encourage them to examine the many views on and the facts regarding each problem; and the willingness of ALA to take a position on current critical issues with the relationship to libraries and library service set forth in the position statement.
Privacy is the right to open inquiry without scrutiny; confidentiality exists when an organization possesses and is responsible to protect and keep private any personal identifiable information.
Mission Statement: Clearly defined long-term purpose of an organization.
Strategic Plan: Long-term plans to achieve the mission.
Operational Plan: Short-term plans to support the strategic plan.
Qualities of a good team leader: