If communication is the way to knowledge transfer…

then what IS communication?

I was led to this quandary following a class (“Online Research Methods”) I attended yesterday at which the professor concluded with astonishment: “This class should be called Communication Methods.” I smiled. Shouldn’t every KM class have the word “communication” in its title?

I’m enjoying my Sunday morning coffee while at the computer (sorry, homemade, so I can’t offer you a vicarious trip to a Vienna café). I did a quick Google search for “define communication” (not fully utilizing my recently acquired research methods) and found two sites for your consideration: the Society for Technical Communication and How We Communicate. The latter offers the “official” definition of communication as sanctioned by the U.S. Department of Education: “…communication focuses on how people use messages to generate meanings within and across various contexts, cultures, channels, and media.”

As a reader of this blog, do YOU have a definition of communication you would like to share? If so, comment away…



  1. Ohhh, what a challenge! This is like all the intro classes where we break off into groups and define “information.” I will have think about this and post back later. Can we break into groups first?



  2. Communication is the successful and satisfactory exchange of information to the benefit of all parties involved in the exchange. (typed teh first…maybe I should have left it)


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